Quay West Suites Melbourne

26 Southgate Avenue, Melbourne, Australia, 3000  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Quay West Suites Melbourne

Paid Wi-Fi

AUD 15 per day

Parking

AUD 45 per day

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

Restaurant

Coffee shop

Picnic area/ Tables

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Indoor heated swimming pool

Overview

Situated near a stadium, restaurants and bars about 1450 meters way from Melbourne Cricket Ground, this lovely hotel comprises 99 rooms around 15 minutes away from Melbourne Central. The hotel occupies 10 floors and was renovated in 2009.

The property is superbly situated next to Melbourne Central subway station. The city center lies within 4 km from the venue.

This hotel is placed in South Yarra district, known for a cathedral, a tower and a theater.

Essendon airport is within a 20 km distance from the hotel.

Rooms

Guests of Quay West Suites Melbourne are offered to take advantage of an in-room safe, cable TV with on-demand movies, LCD TV, a kitchenette and a pantry provided in individual rooms. The rooms have a panoramic view over the river. The rooms come with en suite bathrooms with a hairdryer, a separate shower and toiletries along with a microwave, an electric kettle and a dishwasher.

Eat & Drink

The property offers an indoor restaurant serving contemporary cuisine. Guests can try relaxing drinks in the in-house bar. La Camera Restaurant Southgate and Wagamama are situated in a natural area, about 50 meters from the venue.

You can start your day with a continental breakfast, which costs AUD 26 per person per night.  A buffet breakfast is served at the price of AUD 34 per person per night. 

Services

There are limousine and bicycle rentals available on site.

Relax

Quay West Suites Melbourne also features a spa lounge, a Jacuzzi and a sauna as well as a gym and a fitness centre. Quay West Suites Melbourne offers sports activities including mountain biking, lawn tennis and squash.

Internet

Wireless internet is available in the hotel rooms at AUD 15 per day.

Guest Parking

Private parking is possible on site at AUD 45 per day.

Year renovated:   2009.  Number of floors:   10.  Number of rooms:   99.

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Facilities

General

  • No smoking on site
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • Coffee shop
  • Lobby
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Tennis
  • Golf course

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Bicycle rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Doctor on call
  • Wedding services
  • Limousine service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Paid breakfast
  • Restaurant
  • Bar/ Lounge area
  • Picnic area/ Tables

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Computer rental
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services

Leisure facilities

  • Indoor heated swimming pool
  • Beach umbrellas
  • Casino
  • Sun terrace
  • Garden area
  • Television in lobby
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage

Room view

  • City view
  • River view

Room facilities

  • Paid Wi-Fi in rooms
  • In-room air conditioning
  • Heating
  • In-room safe
  • Mini-bar
  • Soundproofed rooms
  • Separate sitting area
  • Dressing area
  • Rooftop terrace
  • Tea and coffee facilities
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Separate tub and shower
  • Hair dryer
  • Washing machine
  • Bathrobe
  • Slippers
  • Room toiletries

Self-catering

  • Refrigerator
  • Electric kettle
  • Microwave
  • Cookware/ Kitchen utensils

Bedroom

  • Premium bedding

Media

  • Flat-screen TV
  • Internet television
  • DVD player
  • Direct dial telephone
  • CD player
  • AM/FM alarm clock

Room decor

  • Carpeted floor
  • Blackout curtains

Policies

CHECK-IN / CHECK-OUT

Check-in from 2 pm FREE
Check-out until 11 am FREE

Children and extra beds

One child
0 - 4 years
Extra bed AUD 40
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Quay West Suites Melbourne Melbourne location
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Hotel Address:

26 Southgate Avenue, Melbourne, Australia, 3000

Get directions
City Center
  • Melbourne
    3.5 km
Airports
  • Essendon (MEB)
    19.7 km
  • Tullamarine International (MEL)
    19.7 km
Train Stations
  • Flinders Street Station
    300 m
Underground stations
  • Melbourne Central Station
    1.2 km
Restaurants
  • La Camera Restaurant Southgate (cuisine: Italian, Vegetarian)
    40 m
  • Melba at The Langham Melbourne
    110 m
Parks
  • Yarra River
    180 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    99

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites Melbourne

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Rooms and availability

Quay West Suites Melbourne photos Exterior
Premium Three-Bedroom King Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

This suite has a DVD player, satellite TV and electric kettle.

Premium One-Bedroom Queen Suite
River view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Room Description:

1 Bedroom Premium Suite 1 Queen Bed River View

Quay West Suites Melbourne photos Exterior Hotel information
Premium Two-Bedroom Queen Suite
  • Max occupancy:

    5 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

2 Bedroom Premium Suite 2 Queen Beds

Premium One-Bedroom Suite
City view
  • Max occupancy:

    6 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

[NON REFUNDABLE] SUITE 1 BEDROOM-CITY VIEW-PREMIUM

Quay West Suites Melbourne photos Exterior Hotel information
Queen Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • CD player
  • Radio
  • Video on demand
Room Description:

This room has no capacity for extra bedding.

Quay West Suites Melbourne photos Exterior Hotel information
Studio
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

Standard|Studio

Quay West Suites Melbourne photos Exterior Hotel information
Queen Studio
  • Max occupancy:

    2 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

[NON REFUNDABLE] STUDIO 1 QUEEN BED

Quay West Suites Melbourne photos Exterior Hotel information
One-Bedroom Queen Suite
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

1 Bedroom Suite 1 Queen Bed City View

Quay West Suites Melbourne photos Exterior Hotel information
One-Bedroom Suite Apartment
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • DVD player
  • CD player
  • Radio
  • Video on demand
Room Description:

This air-conditioned suite, located between the 4th - 9th floors has a balcony, tea/coffee making facilities and a flat-screen TV with cable channels. Please note that there is no capacity for additional guests. Please note that the 3rd person will sleep on a roll-away bed.

Quay West Suites Melbourne photos Exterior Hotel information
One-Bedroom Suite
River view
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed, 2 Single beds or 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • DVD player
  • CD player
  • Radio
  • Video on demand
Room Description:

[NON REFUNDABLE] SUITE 1 BEDROOM-RIVER VIEW

Three-Bedroom Suite
  • Max occupancy:

    6 persons

  • Check Prices
Room Description:

Suite|Three Bedroom Suite

Superior Queen Room
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
Room Description:

[NON REFUNDABLE] SUITE SUPERIOR-QUEEN ROOM

Quay West Suites Melbourne photos Exterior Hotel information
Superior One-Bedroom Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Bedding:Sofa bed
  • Dining:Mini-bar
  • Electric kettle
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|Superior 1 Bedroom Suite Queen and Sofa

Quay West Suites Melbourne photos Exterior Hotel information
Superior Two-Bedroom Queen Suite
  • Max occupancy:

    6 persons

  • Bed type:

    2 Queen-size beds, 1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Microwave
  • Refrigerator
  • Kitchenware
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

Suite|2 Bedroom Superior Suite 2 Queen Beds

Quay West Suites Melbourne photos Exterior Hotel information
Superior One-Bedroom Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Queen-size bed and 1 Sofa bed, 1 Double bed, 2 Double beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • DVD player
  • CD player
  • Radio
  • Video on demand
Room Description:

Located between the 4th - 9th floors. Please note that the rate is based on 2 guests. Maximum occupancy is 3 guests (see Hotel Policies).

Deluxe Two-Bedroom King Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 King-size bed, 2 Single beds

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Air conditioning
    • + More
  • General:High speed internet
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Media:Satellite TV
  • 220 V AC
  • In-house movie
Room Description:

2 Bedroom Deluxe Suite 1 King and 2 Single Beds

Quay West Suites Melbourne photos Exterior
Deluxe One-Bedroom Queen Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Queen-size bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Balcony
    • Air conditioning
    • + More
  • General:High speed internet
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Electric kettle
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • 220 V AC
  • In-house movie
  • DVD player
  • CD player
  • Radio
Room Description:

1 Bedroom Deluxe Suite 1 Queen Bed

Quay West Suites Melbourne photos Exterior
Deluxe One-Bedroom Suite
  • Max occupancy:

    3 persons

  • Bed type:

    1 Queen-size bed and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Balcony
    • Air conditioning
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Ironing facilities
  • Dressing area
  • Carpeted floor
  • Trouser/pants press
  • Telephone
  • Bathroom:Bathroom
  • Bath or shower
  • Hair dryer
  • Bathrobe
  • Washing machine
  • Toilet
  • Dining:Mini-bar
  • Coffee/tea maker
  • Kitchen unit
  • Microwave
  • Refrigerator
  • Kitchenware
  • Dishwasher
  • Media:Flat-screen TV
  • DVD player
  • CD player
  • Radio
  • Video on demand
Room Description:

[NON REFUNDABLE] SUITE 1 BEDROOM-DELUXE

Quay West Suites Melbourne Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Tourist attractions

  • St Paul's Cathedral300 m
  • Melbourne Aquarium300 m

Popular areas

  • Southbank Promenade100 m
  • Southbank Promenade100 m
  • Crown Casino800 m
  • Crown Casino800 m
  • Crown Casino Melbourne900 m

Places of interest

  • Eureka Skydeck200 m
  • ACMI - Australian Centre for the Moving Image300 m
  • Melbourne City Library300 m
  • Rialto Tower Observation Deck800 m
  • observations deck800 m
  • Old Treasury Building900 m

Train stations

  • Flinders Street Station200 m
  • Flinders Street Station200 m

Convention centers

  • Hamer Hall100 m

Monuments and Landmarks

  • Eureka Tower200 m
  • Federation Square200 m
  • Old Treasury Building900 m

Stadiums

  • Rod Laver Arena900 m

Theaters

  • Forum Theatre400 m
  • Forum Theatre400 m
  • Regent Theatre500 m

Galleries

  • Melbourne Arts Centre300 m

Local attractions

  • Royal Botanic Gardens Victoria - Melbourne Gardens1.5 km
    Birdwood Ave South Yarra
  • Queen Victoria Market 1.7 km
    Corner Elizabeth and Victoria Streets
  • DFO South Wharf1.6 km
    20 Convention Centre Pl South Wharf
  • National Sports Museum1.5 km
    Brunton Ave, Jolimont Melbourne Cricket Club
  • South Melbourne Market 1.6 km
    322 - 326 Coventry St

Near the hotel

  • Eureka Skydeck 88 260 m
    7 Riverside Qy Southbank
  • Federation Square260 m
    Corner Swanston and Flinders Streets
  • The Australian Ballet190 m
    The Australian Ballet Centre - Level 5, 2 Kavanagh Street, Melbourne
  • Southbank240 m
    Southbank Promenade
  • Yarra River180 m
    Southbank Promenade
  • Arts Centre Melbourne210 m
    100 St. Kilda Rd, Melbourne
  • National Gallery of Victoria340 m
    180 St Kilda Rd

Restaurants nearby

  • La Camera Restaurant Southgate40 m

    Address: Shop MR2, Mid-level, Southgate
    Phone: 0396993600

    61% likes this, based on 205 reviews
    Cuisine: Italian, Vegetarian
    Price Range: INR 1 555 - INR 1 878

  • Red Emperor Chinese Restaurant40 m

    Address: 3 Southgate Avenue
    Phone: (03) 9699 4170

    65% likes this, based on 104 reviews

  • Waterfront seafood bar grill40 m

    Address: southgate avenue

    68% likes this, based on 95 reviews
    Cuisine: Australian

  • Melba at The Langham Melbourne110 m

    Address: 1 Southgate Avenue
    Phone: (61) (3) 8696 8888

    73% likes this, based on 377 reviews
    Price Range: INR 1 166 - INR 6 543

  • Egusto20 m

    Address: Shop GR3B, River Level Southgate Landing Promenade
    Phone: (03) 9690 9819

Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    99

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites Melbourne

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

Use Badge

Cities nearby
  • Carlton hotels - 5 km
  • Docklands hotels - 6 km
  • Prahran hotels - 1 km
  • Richmond hotels - 4 km
  • South Yarra hotels - 1 km
  • East Melbourne hotels - 4 km
  • St Kilda hotels - 2 km
  • Southbank hotels - 3 km
  • South Melbourne hotels - 2 km
  • Hawthorn hotels - 5 km

Quay West Suites Melbourne Reviews

Guest reviews are submitted by our customers after their stay at Quay West Suites Melbourne

Average guest rating

8.4out of 10
Superb
Based on 46 reviews

Rating by category:

Rooms
8.0
Value
8.0

Guest reviews

  • Single
    8.0

    Quality and cleanliness of rooms and friendly staff

  • Couple
    6.2

    At Quay West Suites there were few things I liked about my experience. I enjoyed the spacious, modern and clean suite most. The gymnasium was also good and the equipment was of a high standard.

    I very much disliked breakfast at the hotel. It was of a very poor quality and basically unedible as it had been sitting there for a few hours before. I do not recommend it. There was also an argument about whether or not breakfast was included and when shown receipt that it is we were not granted an apology. It was then on our bill when checking out. The view was also disappointing from such a high level. Overall, if you are wanting to treat yourself I do not recommend this hotel.

  • Older travelers
    9.2

    Brilliant rooms - beats a normal hotel by far

  • Older travelers
    8.8

    Excellent location, facilities, amenities and very friendly, helpful staff

  • Couple
    10.0

    The friendly staff. When we checked out the taxi was waiting and we had absolutely no delays the entire weekend. It made the stay very enjoyable.I asked to use a computer to check in online with my flights but again within a matter of minuted the staff had completed for me.

  • Older travelers
    10.0

    Clean, tidy, spacious, quiet and very comfortable room, with very welcoming and obliging staff, great views with a terrific location within comfortable walking distance to all parts of the city !

    Nothing, we loved everything.

  • Older travelers
    9.2

    Great location with a view of the Yarra River; beautiful pool, spa and fitness center. Very comfortable accommodations!

    There is construction going on just outside of the hotel, and the early morning noise was not pleasant.

  • Couple
    6.6

    balcony, buffet breakfast

    view from balcony quite limited

  • Group of friends
    8.8

    Comfortable, well appointed suite suitable for 3 to share. Excellent location for the Arts Centre and South Bank.

  • Couple
    4.2

    The Staff were fantastic

    The Air Conditioning Filters were dirty, there were stains on the lay over sheet, the mirrors and windows were dirty, the bed was 2 singles pushed together and was uncomfrotable to sleep in if sleeping in the middle, the room location was right next to a buidling site on the 5th floor ( bottom ) and for the money we paid - its not acceptable.

  • Older travelers
    7.0

    proximity to shopping and theatre

    staff member attitude issue in dining room

  • Family with children
    8.8

    staff were excellent. brilliant location. Looking forward to our Christmas week bookings...

    unfortunately the bed was very uncomfortable!

  • Older travelers
    9.2

    the comfort, cleanliness, central to the city, great staff.

    parking out the front was always clogged and was a problem for taxi's.

  • Couple
    8.8

    The greeting on the tv when we first arrived.

    Not being offered a map of Melbourne on arrival

  • Family with children
    9.6

    Fabulous location and views; spacious rooms and friendly, helpful staff.

How to reach hotel

hotel Quay West Suites Melbourne Melbourne location
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Hotel Address:

26 Southgate Avenue, Melbourne, Australia, 3000

Get directions
City Center
  • Melbourne
    3.5 km
Airports
  • Essendon (MEB)
    19.7 km
  • Tullamarine International (MEL)
    19.7 km
Train Stations
  • Flinders Street Station
    300 m
Underground stations
  • Melbourne Central Station
    1.2 km
Restaurants
  • La Camera Restaurant Southgate (cuisine: Italian, Vegetarian)
    40 m
  • Melba at The Langham Melbourne
    110 m
Parks
  • Yarra River
    180 m
Hotel information
  • Check-in:
    from  2 pm
  • Check-out:
    until  11 am
  • Year renovated:
    2009
  • Number of floors:
    10
  • Number of rooms:
    99

Hotel Awards

AustralianHOTEL AWARDSHighly RecommendedMelbourneQuay West Suites Melbourne

According to guest reviews, the hotel has been rated as
Best Family Hotels in Australia

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